Role Objective:

The DevOps Support Engineer will be responsible for automating, streamlining and supporting our Managed Service applications and processes. You will be required to collaborate with software engineering to deploy and operate our systems. Build and maintain tools for deployment, monitoring, and operations. Troubleshoot and resolve issues in our development, test and production environments.

Key Duties/Responsibilities

• Creation, monitoring, and upkeep of infrastructure backing business and enterprise applications in cloud environments.
• Management of infrastructure.
• Implement automation tools and frameworks (CI/CD pipelines).
• Implement and improve monitoring and alerting.
• Maintain highly available systems.
• Lead and guide the team in identifying and implementing new technologies.
• Automate common operations on critical systems in a safe and reliable manner.
• Respond to emergencies in a timely manner.
• Be part of an on-call rotation

Technical Requirements

• Ability to maintain web applications.
• Have experience in network, server, and application-status monitoring.
• Possesses a strong command of software-automation production systems (Jenkins and Selenium).
• Exhibit expertise in software development methodologies.
• Have working knowledge tools like Git and GitHub.
• Have a working knowledge of databases and SQL
• Possesses a problem-solving attitude.
• Can work independently and as part of a team

Knowledge:

• Linux, Git, JavaScript, Bash, Google Cloud Platform, Docker, MySQL Administration, Apache, C++, JavaScript, HTML, CSS

Qualification, Experience & Skill Requirements

• Bachelor’s degree in Computer Science, IT related discipline or a vast technological understanding.
• Configuration Management experience such as Ansible, Chef, Puppet, or similar platforms.
• Managing production infrastructure with Terraform, CloudFormation, Jenkins, Kong, Helm. etc.
• Strong Linux and Windows system administration background.
• Strong knowledge of GCP, AWS, or Azure
• 5 Years working as a DevOps Engineer or similar role

Other Skills

• Right attitude
• Good team spirit
• Bold, articulate and confident
• Excellent analytical, writing and oral skills
• Good use of presentation tools
• Good interpersonal relation